Direct Mail Follow up & Support

So, you've created and delivered a great direct mail campaign, however do you have the resources and infrastructure to deliver 100% follow through?

Exact now has capability to manage your entire campaign follow through from start to finish including,

• Multi-lingual call answering and call handling mailing out information or making initial outbound calls in reponse to incoming customer queries

• Processing payments, donations or orders

• Scheduling appointments

• Escalating issues

• Logging data

• Sending out the necessary follow up communication by post, email or text.